Helping a multinational energy company pave the way for Systems Transformation by managing infrastructure and development lifecycles.
The client requested support to improve the process and increase delivery rate of Infrastructure Lifecycle Management to reduce costs and improve delivery rates for new applications and infrastructure.
Coeus found that key areas hadn’t been addressed early or quickly enough, resulting in large ongoing extended support costs. Additionally, application and infrastructure refresh elements weren’t fitting with transformation strategy targets for the business splitting into two parts: Shared IT and Business IT. This model was making management of refreshes hard, with low buy-in and very poor delivery pace.
Coeus reviewed current projects and programmes to identify synergies and conflicts. We proposed a programme wrap to deliver improved governance to ensure escalation routes and the right level of management support with clear reporting.
We held meetings and reviewed process to understand challenges and issues while defining success criteria, and worked with the extended support agreement team to understand challenges and agree appropriate steps to resolve blockers.
We also worked with internal and 3rd party teams on root cause analysis to remove blockers and improve the Infrastructure.
The improved lifecycle management provided multi-million-pound savings within the year and prospects of more within the roadmap developed. This was by a combination of reducing spend on obsolete databases and reducing extended support fees.