Changing consumer habits, alongside the need for a reliable service, were setting the business significant challenges.
It was recognised that IT was key to meeting the challenges. The IT Leadership Team (ITLT) could see that delivering the next generation technology agenda needed a fresh look at the operating and sourcing models to ensure the right capabilities were grown or acquired to deliver the future services.
View the case study to learn how Coeus helped the IT leadership team take a significant step forward, enhanced the capability and reputation of IT within ENWL and ensured the team were ready to meet the future challenges.
"Coeus’ highly collaborative approach enabled the whole management team to contribute to and support the development of the future organisation"
TONY BELL, HEAD OF IT&T SERVICE DELIVERY MANAGEMENT, ENWL